Omnichannel patient contact, built for resupply.
Avery reaches every patient at their resupply window — voice first, SMS backup, English or Spanish. Reorders confirmed on the line, revenue that recurs on its own schedule. Plus inbound support and CPAP compliance outreach in the same voice.
The outreach ladder.
Every patient gets the channel that converts them — and nobody falls through.
Avery calls when the resupply window opens. A warm voice converts best — she confirms the reorder, updates addresses and insurance, and answers therapy questions on the same call.
No answer after smart retries? The same offer lands as a text. Reply YES to ship. Timed to when each patient actually responds, in English or Spanish.
Clinical concerns, complex changes, or a patient who wants a human — Avery hands off with full context, notes already written. Nothing stalls silently.
Every product line’s cadence, built in.
Avery knows what’s replaceable, when it’s eligible, and what the payer allows, per product, per plan.
Hear Avery call a patient. Live, on your demo.
We’ll run a real resupply conversation for your highest-volume product line.