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Maximize your resupply revenue with AI

Armory is the omnichannel communication platform for DME patient outreach operations. Whether it’s by voice, text, English, Spanish - never miss another patient outreach

Maximize your resupply revenue with AI

Armory is the omnichannel communication platform for DME patient outreach operations. Whether it’s by voice, text, English, Spanish - never miss another patient outreach

Smarter DME suppliers are LEVERAGING AI TO IMPROVE boost their margins.

Our mission is to arm DME providers with cutting-edge AI that doesn't just automate calls, but truly elevates patient care.

By letting Avery handle the routine so your team can focus on the remarkable, we're bridging the gap between technology and human compassion—ensuring no patient waits, no supply runs short, and every interaction feels personal.

Calls attended

Never miss a patient call. Our voice AI answers every single call, 24/7, so DME suppliers stop losing resupplies and new orders to voicemail, hold queues, and staffing gaps.

Calls attended

Never miss a patient call. Our voice AI answers every single call, 24/7, so DME suppliers stop losing resupplies and new orders to voicemail, hold queues, and staffing gaps.

Calls attended

Never miss a patient call. Our voice AI answers every single call, 24/7, so DME suppliers stop losing resupplies and new orders to voicemail, hold queues, and staffing gaps.

Reduction in wait time

Patients go from sitting on hold to getting instant assistance. With sub-second pickup and intelligent routing, our AI slashes wait times by up to 99%, boosting satisfaction while freeing your staff from juggling ringing phones.

Reduction in wait time

Faster handle time

Our AI instantly accesses everything needed to handle patient calls—reading charts, writing notes, and serving more patients in less time, all without additional staff.

Faster handle time

Our AI instantly accesses everything needed to handle patient calls—reading charts, writing notes, and serving more patients in less time, all without additional staff.

Faster handle time

Our AI instantly accesses everything needed to handle patient calls—reading charts, writing notes, and serving more patients in less time, all without additional staff.

$0K

Average annual revenue generated

By reaching more patients, recovering dormant accounts, and capturing after-hours orders, our platform drives over $300,000 in additional annual revenue on average for DME suppliers—turning missed calls into predictable, recurring resupply income.

$0K

Average annual revenue generated

$0K

Average annual revenue generated

Powering patient care for DME organizations nationwide

From boutique mobility specialists to nationwide equipment networks, our partners are transforming workflows with AI-driven voice support—delivering 24/7 efficiency and unmatched satisfaction.

Integrates with your existing systems

From boutique mobility specialists to nationwide equipment networks, our partners are transforming workflows with AI-driven voice support—delivering 24/7 efficiency and unmatched satisfaction.

Outbound Calling Services

Appointment & Service Reminders

Automated calls for upcoming visits, training, or maintenance on patient equipment. Benefits: Minimizes no-shows, promotes timely care, and optimizes efficiency.

Routine Resupply Notifications

Alert patients to reorder essentials like CPAP masks, catheters, or test strips. Benefits: Prevents shortages, reinforces therapy compliance, and drives consistent revenue.

Post-Delivery Follow-ups

Check in after shipments to confirm setup success and resolve early concerns. Benefits: Fosters engagement, nips issues in the bud, cuts returns, and lifts satisfaction scores.

SERVICES

Armory delivers comprehensive inbound and outbound calling solutions tailored to DME providers. Explore how Avery can transform your operations.

Inbound Call Triage & FAQ Handling

Technical Support & Troubleshooting

Order Status Inquiries

Greet callers and resolve common questions on equipment use, order status, and more—fully automated. Cuts wait times, offers 24/7 availability, and reserves human staff for complex issues.
Walk patients through simple fixes for DME gear, like CPAP setup or wheelchair adjustments. Enhances first-call resolution, elevates patient satisfaction, and lightens support team loads.
Pull real-time updates from your order system to confirm tracking or deliveries on the spot. Empowers self-service for better experiences and saves reps valuable time.

Our platform empowers DME businesses with proven advantages

Increase Prescription Volume

Gain provider trust through superior visibility and patient experiences that encourage referrals and repeat business.

Increase Prescription Volume

Gain provider trust through superior visibility and patient experiences that encourage referrals and repeat business.

Increase Prescription Volume

Gain provider trust through superior visibility and patient experiences that encourage referrals and repeat business.

Reduce Staffing Costs

Eliminate the need for extra hires, training, and overhead in customer support.

Reduce Staffing Costs

Eliminate the need for extra hires, training, and overhead in customer support.

Reduce Staffing Costs

Eliminate the need for extra hires, training, and overhead in customer support.

Customization

Tailor Avery to your unique goals, from workflows to branding.

Customization

Tailor Avery to your unique goals, from workflows to branding.

Customization

Tailor Avery to your unique goals, from workflows to branding.

Scalability

Grow effortlessly—from local shops to nationwide networks.

Scalability

Grow effortlessly—from local shops to nationwide networks.

Scalability

Grow effortlessly—from local shops to nationwide networks.

White Glove Setup

Expert engineers ensure a smooth, hassle-free rollout.

White Glove Setup

Expert engineers ensure a smooth, hassle-free rollout.

White Glove Setup

Expert engineers ensure a smooth, hassle-free rollout.

Ongoing Support

Enjoy continuous platform maintenance, satisfaction guarantees, and flexible terms—no long-term locks, cancel anytime for free.

Ongoing Support

Enjoy continuous platform maintenance, satisfaction guarantees, and flexible terms—no long-term locks, cancel anytime for free.

Ongoing Support

Enjoy continuous platform maintenance, satisfaction guarantees, and flexible terms—no long-term locks, cancel anytime for free.

The Armory shift—straight from our users

Discover how Armory's AI voice agent is revolutionizing DME workflows for providers just like you.

Within months, Armory has transformed our operations team. Their AI agents are some of our best-performing "staff," working 24/7 without interruption. They've slashed the workload for our frontline staff and respiratory team, turning prescriptions into patient orders faster than ever. Beyond efficiency, Armory has driven measurable cost savings while improving accuracy in demographic verification, proactive scheduling reminders, and CPAP troubleshooting. The result is a leaner, more responsive operation that scales without adding headcount and gives our human team the freedom to focus on higher-value patient care and complex clinical issues.

Joe Candiano

Executive Director of Operations

Dr. Michael Torres

Finance Director

"As a multi-location provider, scalability was key for us. Armory integrated seamlessly with our EHR system and automated outbound resupply reminders, boosting our repeat orders by 35%. The HIPAA compliance gave us peace of mind, and the white-glove setup made rollout effortless."

3.4 h

Saved per team member each week

45%

Fewer manual reconciliation tasks

Meera Shah

Customer Experience Director

"After-hours calls used to be a nightmare—constant staffing gaps and frustrated patients. Now, Avery triages urgents like a pro and routes the rest perfectly. We've saved over $100K in overtime this year alone, and our Net Promoter Score has soared. Armory isn't just AI; it's our virtual lifeline."

48%

Faster month-end close

32%

Increase in internal team satisfaction

Within months, Armory has transformed our operations team. Their AI agents are some of our best-performing "staff," working 24/7 without interruption. They've slashed the workload for our frontline staff and respiratory team, turning prescriptions into patient orders faster than ever. Beyond efficiency, Armory has driven measurable cost savings while improving accuracy in demographic verification, proactive scheduling reminders, and CPAP troubleshooting. The result is a leaner, more responsive operation that scales without adding headcount and gives our human team the freedom to focus on higher-value patient care and complex clinical issues.

Joe Candiano

Executive Director of Operations

Dr. Michael Torres

Finance Director

"As a multi-location provider, scalability was key for us. Armory integrated seamlessly with our EHR system and automated outbound resupply reminders, boosting our repeat orders by 35%. The HIPAA compliance gave us peace of mind, and the white-glove setup made rollout effortless."

3.4 h

Saved per team member each week

45%

Fewer manual reconciliation tasks

"After-hours calls used to be a nightmare—constant staffing gaps and frustrated patients. Now, Avery triages urgents like a pro and routes the rest perfectly. We've saved over $100K in overtime this year alone, and our Net Promoter Score has soared. Armory isn't just AI; it's our virtual lifeline."

48%

Faster month-end close

32%

Increase in internal team satisfaction

Within months, Armory has transformed our operations team. Their AI agents are some of our best-performing "staff," working 24/7 without interruption. They've slashed the workload for our frontline staff and respiratory team, turning prescriptions into patient orders faster than ever. Beyond efficiency, Armory has driven measurable cost savings while improving accuracy in demographic verification, proactive scheduling reminders, and CPAP troubleshooting. The result is a leaner, more responsive operation that scales without adding headcount and gives our human team the freedom to focus on higher-value patient care and complex clinical issues.

Joe Candiano

Executive Director of Operations

Dr. Michael Torres

Finance Director

"As a multi-location provider, scalability was key for us. Armory integrated seamlessly with our EHR system and automated outbound resupply reminders, boosting our repeat orders by 35%. The HIPAA compliance gave us peace of mind, and the white-glove setup made rollout effortless."

3.4 h

Saved per team member each week

45%

Fewer manual reconciliation tasks

Meera Shah

Customer Experience Director

"After-hours calls used to be a nightmare—constant staffing gaps and frustrated patients. Now, Avery triages urgents like a pro and routes the rest perfectly. We've saved over $100K in overtime this year alone, and our Net Promoter Score has soared. Armory isn't just AI; it's our virtual lifeline."

48%

Faster month-end close

32%

Increase in internal team satisfaction